Ordering & Delivery

Bloomcabin offers distinctive timber design houses and aluminium greenhouses that combine elegant design, innovation and outstanding quality.

To place an order successfully, please complete the following steps:

1. Choose your preferred timber design;
2. Provide the required contact details;
3. Provide the required delivery information;
4. Give details of the person who will accept the order on delivery.

To pay for your order, complete the payment form. Available payment options include:

1. Payment by card, requiring the relevant credit or debit card details (Visa, MasterCard or Maestro) and purchaser information;
2. With online banking, payment is completed on the website of the bank used by the customer. To use this method, the customer must enter all information required by that bank on its own website;

PayPal and other payment methods are available at checkout. Bloomcabin uses secure payment-provider or bank websites to process customer payments and states that customer data is protected throughout the payment process.

After you place an order, Bloomcabin will send an order confirmation to the email address you provide, containing the key order information. Your order will be processed once full payment has been received. After payment, you will receive a message at that email address with the planned delivery details for your products.

The confirmation email includes:

• Customer identification details;
• The seller’s name and contact details;
• Information about purchased goods and order value;
• The payment method used;
• Order number;
• Number of purchases/orders made.

The product price is displayed when you order. The final order price, including any applicable delivery charge, is calculated automatically after you select the delivery type and address. The delivery price is shown during ordering. It may change if the delivery address changes, so review the final amount before completing the order.

The final price for each order depends on the total order quantity and delivery location.

Bloomcabin may revise its product prices at its discretion without sending individual notice to every customer. Any new prices apply only after the change takes effect and do not alter orders that were placed before that change.

Bloomcabin offers high-quality products at competitive prices.

Goods are delivered to the address supplied by the customer. Free delivery is available for most products; check the terms for the specific product. Delivery is available across New Zealand, including all its territories and islands. If a truck cannot access or unload at the address, identify the nearest suitable unloading point and tell the seller before delivery.

Bloomcabin will email you when the product for your order has been dispatched. Before delivery, the transport company will contact you to confirm the expected delivery time, delivery date and agreed location for unloading.

The customer must be present when the goods arrive to assess their condition and confirm that they meet the order specifications. At delivery, compare every item with the order and specification list, verify the number of units received, and inspect everything for damage during transport. Record any discrepancy or damage in writing on the delivery documents.

The estimated delivery time for timber design houses is 3-5 weeks from ordering. Delivery times may vary according to the goods specification, product type and quantity.

Products made by Bloomcabin are produced to each customer’s individual specifications and preferences. To provide competitive pricing and prompt delivery, the company uses a fully automated ordering and production system. As soon as the bank confirms that payment has been made, the order enters production immediately. A change-of-mind cancellation may therefore no longer be possible after payment and production have begun. This policy does not restrict remedies available when goods fail applicable statutory consumer guarantees.

Do not start assembly until the order has arrived and you have checked that every item is correct and undamaged. We are not responsible for appointments, bookings or reservations that you arrange separately with installers or assembly companies.

If you find damage, missing product parts, or goods that do not match the order specifications, submit your complaint in writing to This email address is being protected from spambots. You need JavaScript enabled to view it. . The complaint must include photographs and an explanation of the identified defects. Submit it before assembly begins and no later than 14 days after delivery. This notification period does not limit statutory remedies for goods that fail consumer guarantees.

Bloomcabin reviews complaints within 3-5 working days and sends the decision to the customer’s email address. If the assessment finds that Bloomcabin caused the damage, the company will repair or replace the product or relevant parts. Bloomcabin does not provide cash compensation through this complaints process; any statutory consumer remedies remain separate.

We are ready to help and answer any questions about product quality.