Bloomcabin takes pride in the high quality of its products and maintains this standard daily through a range of industrial quality-control processes. The warranty certificate takes effect on the date the delivery document is signed or the product is delivered. It covers the repair or replacement of product parts, fittings or their components, and the rectification of defects in design, functionality, fittings, paint or powder-coating quality, or bending of wooden parts. The warranty is valid where all manufacturer requirements for transport, storage and use are met. Click here for further information about the warranty terms.

Warranty terms

Warranty period

• 12 years for the aluminium alloy.
• 10 years for paint or powder coating if it peels, discolours or loses its gloss. Some loss of gloss is normal, and tolerances are set by the manufacturer.
• 5 years for rubber strips and their elasticity.
• 7 years for manufacturing defects in glass.
• 5 years for PVC parts and their UV resistance.

Warranty requirements

This warranty certificate takes effect on the day the delivery document is signed or delivery has taken place, and applies for the periods listed above. The warranty provides for defective product parts or fittings to be replaced by supplying replacement parts, including where there is inadequate design function, fitting failure, or issues with paint or powder-coating quality. The warranty applies only when all conditions below for transport, storage and operation are observed.

Transport and delivery

• During transport and storage, greenhouses must be kept upright at an angle of 85–90 degrees.
• They must be protected from weather and stored in a clean, dry place on a level surface.
• Transport for product delivery must use an enclosed load compartment.
• When unpacking and storing greenhouses, they must be placed on a pallet or raised stand.
• Greenhouses must not be loaded against or supported against one another.
• When receiving an order, the customer must check that the delivered greenhouses match the order and are undamaged. Any damage arising during or before transport must be reported immediately and recorded on the delivery document.

Storage

• Factory packaging is intended for transport only.
• Do not cover or wrap greenhouses in airtight material during storage.
• Store greenhouses in well-ventilated rooms with relative humidity of 55–60% or less.

Installation

• Installation instructions must be followed exactly.
• After installation, greenhouses must be readjusted where necessary.

Warranty exclusions

• Not following installation instructions or manuals voids the commercial warranty. Any applicable rights under New Zealand consumer law are unaffected.
• Insufficient maintenance.
• Normal wear and tear.
• Non-original parts and accessories used or installed by the customer at their own risk.
• Custom-made or specially ordered parts.