Frequently asked questions
Questions about choosing and caring for outdoor, garden and barrel saunas
Which product details should I compare before ordering?
Review the exterior dimensions, headroom, stated area, structural system, materials and included equipment. Base the decision on the specifications published for your selected model and option.
What is the right way to wash an outdoor sauna's glazing?
Choose a cleaning product approved for that type of glass and apply it with a gentle cloth that will not scratch. Wait until the glazing is cool and observe the model's maintenance guidance.
Where should towels and bathrobes be stored?
Store fabrics in a dry position safely separated from the heater. An ante-room offers protected storage; where none is fitted, keep them beyond the heated cabin in another dry place.
What records should remain available after installation?
Retain the installation and operating manuals together with all heater and control documentation. Keep them accessible for the relevant directions on commissioning, ventilation, operation and maintenance.
Which signs suggest poor drainage around the sauna?
Standing water, persistently damp areas beneath the structure or repeated splash-water staining are clear signs. Remedy the cause so that timber and substructure are not exposed to ongoing moisture.
How should uneven weathering of thermowood be handled?
Identify whether particular elevations receive stronger sunlight, rain or wind. Afterwards, treat and clean the exterior evenly, using the manufacturer's specified method. Some variation in the colour of timber kept outdoors is natural and cannot be prevented entirely.
What should be examined when a sauna door starts sticking?
Look for loose visible fasteners or hardware, then observe where the moving door rubs or catches. Carry out any permitted correction exactly as described in that model's installation and maintenance documents.
What is the best way to clean the cabin after a session?
Take out wet fabrics and movable objects. Clean marked areas with a product allowed by the maintenance guide, and give the cabin enough ventilation and time to become thoroughly dry.
How should lingering moisture be cleared after sauna use?
Once the final session is over, let heat and residual moisture to escape fully . Operate the ventilation features described in the manual, and take every wet textile out of the cabin.
How should the sauna be prepared for an extended idle period?
Remove anything perishable or likely to hold moisture, then leave the cabin clean and dry and verify that drainage is clear. Shut down technical equipment using its specific operating documentation.