Ordering & Delivery

Bloomcabin offers distinctive designer wooden houses and aluminium greenhouses that bring together elegant design, innovative ideas and an exceptionally high standard of quality.

To place your order successfully, please follow and complete each of the steps below:

1. Choose the wooden-house design that you prefer;
2. Provide all of the required contact details;
3. Enter the information required to arrange your delivery;
4. Provide details of the person who will be available to accept the order when it is delivered.

To pay for your order, complete the payment form. It covers the two methods described below, alongside PayPal and any other methods available at checkout:

1. Pay by card, providing the required credit- or debit-card details (Visa, MasterCard or Maestro) together with the purchaser's information;
2. Pay through online banking, with the transaction completed on the website of the bank you use. You must provide any information required by that bank on its website.

Bloomcabin states that payments made by customers on the company website are secure and that customer data is protected. Processing takes place through the secure services of the relevant payment provider.

Once you place an order, Bloomcabin sends a confirmation to the email address you provided. It contains the most relevant order information. Processing begins only after full payment has been received. Following payment, another message is sent to the same email address with exact details of the products' planned delivery.

The confirmation email includes the following information:

• Customer identification details;
• The seller's name and contact details;
• Information on purchased goods and order total;
• The payment method used;
• Order number;
• Number of purchases/orders.

The product price is shown when you order, while the final order total, including delivery costs, is calculated automatically after you select the appropriate delivery type and address. The delivery price is visible at checkout. It may change if the delivery address is amended.

The final price for each order depends on the total order quantity and delivery-address location.

Bloomcabin may revise its prices at its own discretion without sending each customer an individual notice. Any revised prices apply prospectively and do not affect orders that customers placed before the relevant price change took effect.

Bloomcabin offers high-quality products at competitive prices.

Bloomcabin delivers throughout Malta, including all of its islands. Delivery is free for most products, but customers should check the specific product terms for eligibility, charges and handling conditions. Goods are delivered to the address provided by the customer. If a truck cannot access that address or unload there, the customer must identify the nearest suitable unloading point and notify the seller before delivery.

You will be notified by email once Bloomcabin has dispatched your product. Before delivery takes place, the transport company will contact you to confirm the planned delivery time, date and location.

The customer must be present when the goods arrive to assess their quality and condition and confirm that they match the specifications. At receipt, compare the goods with the specification list and order, count the units, and inspect them for damage incurred during transport. Any discrepancy or damage found must be recorded in writing on the delivery documents.

The estimated delivery time for designer wooden houses is 3-5 weeks from ordering. Delivery time may vary according to the product specification, type and quantity.

Products made by Bloomcabin may be manufactured to the customer's individual specifications and requirements. To support competitive pricing and prompt delivery, the ordering and production system is fully automated. After the bank confirms payment, the order enters production immediately. Before ordering, review the cancellation terms for the particular product. For distance contracts, any statutory withdrawal rights and any exception for goods made to your specifications or clearly personalised depend on the actual order; conformity rights remain separate.

Do not begin assembly until you have received the complete order and checked that the goods are correct, complete and free from damage. Bloomcabin is not responsible for appointments or reservations that you arrange separately with installers or assembly companies.

If you find damage, missing product parts or goods that do not match the order specification, submit your complaint in writing and send it to This email address is being protected from spambots. You need JavaScript enabled to view it. . Include photographs and an explanation of the defects identified. Submit the complaint before assembly begins and no later than 14 days after delivery. This reporting request does not limit any applicable statutory consumer rights.

Bloomcabin reviews complaints within 3-5 working days and sends the decision to the customer's email address. If the review finds that damage resulted from an error by Bloomcabin, the product or the affected parts will be repaired or replaced. Bloomcabin does not provide cash compensation for complaints.

We are ready to assist you and answer any questions you may have about the quality of your product.