Proud of its product quality, Bloomcabin uses daily industrial controls to maintain that standard. The warranty certificate takes effect upon delivery and signature of the relevant documents. It covers repairs or replacement of product parts, fittings and components, plus faults in design, operation, hardware, paint or coating quality, and warped timber parts. Cover requires compliance with the manufacturer’s transport, storage and use conditions. This commercial warranty is additional to guarantees under Australian Consumer Law, which cannot be excluded. Further warranty details are available here.

Warranty terms

Warranty period

• The aluminium alloy is covered for 12 years.
• Paint and powder coating have 10-year cover for peeling, discolouration or gloss loss. Some reduction in gloss is normal, within tolerances determined by the manufacturer.
• 5-year warranty for rubber strips and their elasticity.
• 7-year warranty against manufacturing defects in glass.
• PVC components have 5-year cover for resistance to UV exposure.

Warranty requirements

The certificate starts when the delivery document is signed or delivery occurs and remains valid for the applicable period above. Defective product parts or fittings are remedied by supplying replacements. Cover includes inadequate design performance, hardware failure and deficient paint or powder-coating quality. All transport, storage and operating conditions below must be observed.

Carriage and delivery

• For transport and storage, position each greenhouse upright at an angle of 85–90 degrees.
• Keep them protected from weather in a clean, dry place on a level surface.
• Vehicles used to deliver products must have an enclosed load compartment.
• When opened for storage, each greenhouse must rest on a pallet or elevated rack.
• Do not stack or lean greenhouses against each other.
• At receipt, compare the supplied greenhouses with the order and inspect them for damage. Damage that occurred before or during transport must be reported at once and noted in the delivery paperwork.

Storage

• The manufacturer’s original packaging is designed solely for transport.
• While stored, a greenhouse must not be sealed beneath airtight wrapping.
• Store greenhouses in well-ventilated rooms at relative humidity of 55–60% or less.

Installation

• Apply every installation direction exactly.
• Once installed, carry out any necessary greenhouse readjustment.

Exclusions from commercial cover

• Commercial warranty cover is void if the installation directions or manual have been disregarded.
• Insufficient upkeep.
• Deterioration through normal use.
• Non-genuine parts or accessories fitted or used at the customer’s own risk.
• Bespoke or special-order parts.